Frequently Asked Questions

What are the differences between the free and the premium plan?

I’d like to use the Premium/Ultiamate Plan!

[Account] Having trouble with sign-in, Forgot my password

[Operation] When something is wrong

I can’t find the invitation code.

I’d like to change my password.

I want to edit my profile (name, profile image, etc).

I’d like to change my Zoom account integrated into CLASSUM. [Remove, edit Zoom account]

How can I add emojis?

[Communication] The video is not playing!

[Insights] Which data is included in the Excel export feature?

I want to change the settings for the push notifications.

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