From Space data to participant data, get the right information and prepare a better lecture/course according to specific needs.
Check the ‘Insights’ page on the CLASSUM website! (PC, Laptops O / Mobile X)
Space Insights are only available for Premium Users. Please consult with our support team if you would like to know more about the Premium plan. [1-on-1 Support]
[1-on-1 Support]1. How to Access the Insights Page
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[Insights] is only accessible to Space Admins and Organization Admins.
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Organization Admins’ posts and interactions are excluded from the data.
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Deleted posts and canceled interactions are not included in the data.
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The data of members that have left the Space (including withdrawal) remains.
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All data is updated every 30 minutes.
2. Space Insight
(Picture 1) Space Insight - 1
(Picture 2) Space Insight -2
① Time Zone : You can change the timezone as you wish.
② Overall Activity : Accumulated number of posts and interactions (Likes, Claps, Curious, Interested, etc).
③-𝟷 Who replied : The proportion of accumulated replies made by all members (by role).
③-𝟸 Response time : The average time taken from the time the question was posted to the first reply for that respective question.
③-𝟹 % of Solved Questions : Percentage of solved questions in your Space.
④-𝟷 # of Posts by Tags : You can check which tags have the most number of posts to understand how participants are doing and prepare for future lectures.
④-𝟸 Pinned Post Read Rate : Percentage of announcements read in your Space in comparison to the entire organization → use the ‘renotify’ feature to renotify announcements
⑤ Top Questions, Top Answers: You can check the questions and answers that are receiving the most amount of attention.
3. Member Progress - (1) Community
(Picture 3) Member Progress - (1) Community
① You can check each member’s interaction levels and participation rates.
② Top Curious, Top Likes, Top Claps : You can take a look at how the participants are doing and identity the most active participants
③ Member Statistics : You can check each member’s activities in ascending/descending order.
4. Member Progress - (2) Content
(Picture 4) Member Progress - (2) Content
① You can check each member’s content activities and their video lecture progress.
② Member Statistics : You can check each member’s activities in ascending/descending order.
※ Average View Progress (Video Lecture Progress) can be viewed in dashboard form in the Community and Content sections. Click the > button to be taken to the Member Statistics page.
(Picture 4-2) Average View Progress
③ Detail : You can click on the Detail button of each member to check their individual progress.
5. How to Properly Use Data Analytics
① Export All Posts to PDF : You can download the posts and comments of a certain Space as a PDF file.
(Picture 5) Export all posts to PDF
② Export Member Statistics to Excel : You can download member statistics and content progress as an Excel file.
(Picture 6) Export Member Progress to Excel
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Speak to our CLASSUM expert via 1-on-1 support
Speak to our CLASSUM expert via 1-on-1 support