1. How to Access the Insights Page
[Insights] is only accessible to Space Admins and Organization Admins.
Organization Admins’ posts and interactions are excluded from the data.
Deleted posts and canceled interactions are not included in the data.
The data of members that have left the Space (including withdrawal) remains.
All data is updated every 30 minutes.
2. Space Insight
(Picture 1) Space Insight - 1
(Picture 2) Space Insight -2
① Time Zone : You can change the timezone as you wish.
② Overall Activity : Accumulated number of posts and interactions (Likes, Claps, Curious, Interested, etc).
③-𝟷 Who replied : The proportion of accumulated replies made by all members (by role).
③-𝟸 Response time : The average time taken from the time the question was posted to the first reply for that respective question.
③-𝟹 % of Solved Questions : Percentage of solved questions in your Space.
④-𝟷 # of Posts by Tags : You can check which tags have the most number of posts to understand how participants are doing and prepare for future lectures.
④-𝟸 Pinned Post Read Rate : Percentage of announcements read in your Space in comparison to the entire organization → use the ‘renotify’ feature to renotify announcements
⑤ Top Questions, Top Answers: You can check the questions and answers that are receiving the most amount of attention.
3. Member Progress - (1) Community
(Picture 3) Member Progress - (1) Community
① You can check each member’s interaction levels and participation rates.
② Top Curious, Top Likes, Top Claps : You can take a look at how the participants are doing and identity the most active participants
※ However, the (Likes) on the comments in the feedback section are excluded from the data.
③ Member Statistics : You can check each member’s activities in ascending/descending order.
※ Hover your mouse over theand the section to check the specific data of the respective member.
4. Member Progress - (2) Content
(Picture 4) Member Progress - (2) Content
① You can check each member’s content activities and their video lecture progress.
② Member Statistics : You can check each member’s activities in ascending/descending order.
※ What is?
(Picture 4-1) Definition of video lecture progress
※ Average View Progress (Video Lecture Progress) can be viewed in dashboard form in the Community and Content sections. Click the button to be taken to the Member Statistics page.
(Picture 4-2) Average View Progress
③ Detail : You can click on the button of each member to check their .
※ You can check the number of chats, interactions, and more for each content (video lectures, quizzes).
※ However, we do not measure member progress for YouTube/Vimeo videos used through Zoom.
5. How to Properly Use Data Analytics
① Export All Posts to PDF : You can download the posts and comments of a certain Space as a PDF file.
(Picture 5) Export all posts to PDF
② Export Member Statistics to Excel : You can download member statistics and content progress as an Excel file.
Select outstanding members according to participation rates, number of attendance, number of interactions, etc.
Check video progress for each member.
(Picture 6) Export Member Progress to Excel