CLASSUM Success Center

What’s New?

CLASSUM is continuously working to develop new features. Let’s check out CLASSUM’s updated features!

Frequently Asked Questions

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What are the differences between the free and the premium plan?

I’d like to use the Premium/Ultiamate Plan!

[Account] Having trouble with sign-in, Forgot my password

[Operation] When something is wrong

I can’t find the invitation code.

I’d like to change my password.

I want to edit my profile (name, profile image, etc).

I’d like to change my Zoom account integrated into CLASSUM. [Remove, edit Zoom account]

How can I add emojis?

[Communication] The video is not playing!

[Insights] Which data is included in the Excel export feature?

I want to change the settings for the push notifications.

User Guide for Admins!

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Are you new to CLASSUM?

Are you about to start a class in CLASSUM, but confused about how to use it?

From checking user settings to inviting members, we made a checklist for those who are creating Spaces for the first time!

You can easily find all the information you need below.

Table of Contents

1. Checking User Settings

Browser Requirements

CLASSUM Beginner’s Guide for Admins

After inviting your participants, proceed to give notices and orientations, the most important part of conducting education.

To help out with settling CLASSUM to learning settings, we have prepared an ‘Orientation Guide (4 ways)’ for Admins

Table of Contents

1. Use CLASSUM as the One and Only Channel for Communication

Let the participants know that you will receive questions only through CLASSUM!

(Picture 1) Announcement Example

Ways to Introduce CLASSUM to Participants

Do you still find it challenging to use CLASSUM?

Table of Contents

1. Ways to Encourage More Questions in Real-Time Lectures

All You Need to Know to Maximize Learning Experiences in CLASSUM

Through Gather, a Metaverse tool, users can create a virtual world where they can feel a sense of actually being together. Users can also freely interact with one another through their avatars and choose a counterpart to talk to.

Table of Contents

[CLASSUMxGATHER User Guide]

1. Real-Time Lectures

Ways to Incorporate Metaverse Into CLASSUM

For any other inquires, contact us at 1-on-1 Support!

From simple questions about CLASSUM functions to reporting errors, suggesting new functions, and requesting cooperation, speak to our manager through chatting.

If you want to use the Premium plan or try out the free trial, please register below!

Talk about your concerns and problems with our consultants. We provide a specific guide about the issues and examples that can be solved with CLASSUM.