Article 1 (Purpose)
These Terms of Service (hereinafter referred to as the “Terms”) aim to stipulate basic provisions regarding the rights, obligations, and responsibilities between CLASSUM (the “Company”) and the users of its services (the “Users”), as well as the conditions and procedures for the use of the Service (the “Service”) provided by the Company.
Article 2 (Definitions)
The definitions of terms used in these Terms are as follows:
1.
“Service” refers to the learning platform and related services available to Users regardless of the device that are used in their access, including various wired and wireless devices such as PCs, TVs, and portable devices.
2.
“User” refers to an individual who agrees to these Terms and uses the Service provided by the Company.
3.
“Organization Member” refers to a User affiliated with an Organization and engaged in activities within that Organization. Depending on the level of their authority in managing the Organization, they are categorized as either Organization Administrators” or General Members.
a.
“Organization Administrator” refers to an Organization Member who has the authority to approve the Membership of Users wishing to join the Organization, grant access to and manage the Services requested by Organization Members, and terminate the Service Agreement for the Organization’s own services.
b.
“General Member” refers to an Organization Member other than the Organization Administrator who has the right to use the Organization’s services.
4.
“Applicant” refers to an individual who wishes to become a User.
5.
“Organization” refers to a virtual activity space created in CLASSUM by User, for the purpose of using the Service and providing their own services through the Service.
6.
“Management Console” refers to an online tool that allows an Organization Administrator to manage and oversee various Services within the Organization. The Organization Administrator can use the Management Console to directly configure necessary settings for the use of Service, such as classifying User types and defining the scope of Service usage for each User, within the scope permitted by the Company.
7.
“ID” refers to an email address, or a combination of unique characters and numbers used to identify Members when accessing the Service.
8.
“Password” refers to a combination of characters, numbers, or symbols chosen by the User for the purpose of proving access rights and ensuring security.
9.
“Points” refers to virtual data within the Service with no monetary value, which the Company may assign, distribute, or adjust at its discretion to facilitate the efficient use of the Service.
10.
“Space” refers to an individual space created within the Service by the User using the Company’s Service.
11.
“Post” refers to information such as symbols, text, audio, sound, images, videos, and various files or links that User uploads to a bulletin board within the Service, which is accessible to third parties other than the User through the use of the Service.
Article 3 (Publication, Explanation, and Amendment of Terms)
1.
The Company shall post the contents of these Terms in the initial Service screen of the website in a manner that the User can easily access. However, the detailed contents of the Terms can be viewed by the User through a linked screen.
2.
The Company may amend the Terms to the extent that it does not violate applicable laws, such as the Act on the Regulation of Terms and Conditions, the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection (“Information and Communications Network Act”), and the Act on the Consumer Protection in Electronic Commerce and other relevant laws.
3.
When the Company amends the Terms, it shall specify the effective date and the reasons for the amendment and provide notice by posting the amended Terms alongside the current Terms on the initial screen of the website at least seven (7) days prior to the effective date until the day immediately preceding the effective date. However, in cases where the Terms are unfavorable to the User, the notice period shall be at least thirty (30) days.
4.
If the User continues to use the Company’s Service after the effective date announced in accordance with Paragraph 3 of this Article, the User shall be deemed to have agreed to the amended Terms. A User who does not agree to the amended Terms may freely terminate the Service Agreement at any time.
5.
If the User is using a paid Service, the termination request under the proviso of paragraph 4 of this Article will take effect after the expiration of the paid Service contract period. In this case, the Terms prior to the amendment shall apply until the termination. However, if the User insists on immediate termination under the proviso of paragraph 4 of this Article despite any disadvantage, the termination shall take effect immediately.
Article 4 (Supplementary Provisions to Terms and Relation to Applicable Laws)
1.
The Company may establish separate terms and policies (“Individual Terms”) for paid Services and individual Services. In the event of a conflict between the contents of these Terms and the Individual Terms, the Individual Terms shall take precedence.
2.
Matters not stipulated in these Terms or Individual Terms shall be governed by the provisions of applicable laws, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection and the Act on the Consumer Protection in Electronic Commerce, etc., as well as by general customary practices.
Article 5 (Formation of the Service Agreement)
1.
A service agreement is formed when the Applicant agrees to the contents of the Terms, fills out the Membership application form provided by the Company, and submits the Membership application, which is then approved by the Company (the “Service Agreement”).
2.
The Company may refuse approval or terminate the Service Agreement afterward if the application falls under any of the following cases:
(1) The Applicant has previously lost Membership status under these Terms. However, exceptions are made for individuals who have obtained the Company’s approval for re-registration as a User after a period of at least three months.
(2) The application is not made in the applicant’s real name or uses another person’s identity.
(3) False information is provided, or there are omissions or errors in the Membership application form provided by the Company
(4) The User has entered a phone number or email address that is identical to that of an existing User.
(5) The User is under the age of 14 and has not obtained consent from a legal guardian (parent).
(6) Approval is impossible due to reasons attributable to the User, or the application violates these Terms, applicable laws, or other relevant provisions.
(7) Any other reason equivalent to the above, where approval is deemed inappropriate.
3.
The Company may request verification or authentication of the Applicant’s identity through professional or affiliated institutions for applications under Paragraph 1 of this Article.
4.
The Company may defer approval if there is insufficient capacity in the facilities related to the Service, or due to technical or operational issues.
5.
The Company shall make efforts to notify the Applicant if it does not approve or defers the Membership application under Paragraphs 3 or 4 of this Article.
6.
The Company may classify Users based on their type and grade according to the Company’s policy and differentiate their use of Services in terms of the hour of use, the number of uses, content of Service and so forth.
7.
The Service Agreement is deemed established when the Company indicates that the application is completed in the application process
Article 6 (Changes to User Information)
1.
The User may view and modify their personal information at any time through the User Profile screen within the Service. However, information designated by the Company as necessary for managing the Service, such as the ID, cannot be modified.
2.
If any of the information entered during the Membership application process changes, the User must update the information through the User Profile screen online or notify the Company of the changes through email or other means.
3.
The Company is not responsible for any disadvantages incurred by the User due to failure to notify the Company of changes as specified in Paragraph 2.
4.
The User may modify their information through the User Profile screen within the Service.
5.
For information regarding Organization Members, Organization Members may not modify their information unless permitted by the Company or the Organization Administrator.
Article 7 (Obligations to Manage ID and Password)
1.
Users are responsible for managing their ID and Password and must not allow a third party to use them.
2.
If a User becomes aware that their ID and Password have been stolen or are being used by a third party, they must immediately notify the Company and follow the Company’s instructions.
3.
The Company is not responsible for any losses incurred if the User fails to comply with Paragraph 1 of this Article or does not notify the Company as specified in Paragraph 2 or fails to follow the Company’s instructions after such notification.
4.
The Company may restrict the use of a specific ID if there is a concern that the ID of a User is at the risk of being exposed, violates public morals, or is likely to be mistaken as that of the Company or its operator.
Article 8 (Obligations of Users)
1.
Users must comply with applicable laws, the provisions of these Terms, the usage guidelines, and any notifications provided by the Company, and must not interfere with the Company’s operations.
2.
Users must not engage in any of the following acts:
(1) Providing false information or omitting necessary information during application or modification.
(2) Using another person’s information.
(3) Altering information posted by the Company.
(4) Transmitting or posting information prohibited by the Company, such as computer programs.
(5) Infringing on the intellectual property rights, including copyrights, of the Company or third parties.
(6) Damaging the reputation or interfering with the business of the Company or third parties.
(7) Violating any property owned by the Company.
(8) Engaging in unauthorized activities outside the scope of the Service.
(9) Impersonating the Company’s employees or Service administrators.
(10) Copying, transmitting, publishing, distributing, or using the information provided through the Service for purposes other than within the Service without prior approval from the Company, or providing such information to third parties.
(11) Collecting, storing, disclosing, or using another person’s personal information or accounts, or disclosing or transferring personal information to third parties.
(12) Continuously sending promotional information against the will of others.
(13) Posting or disclosing obscene or violent words, images, sounds, or other information that violates public morals on the Company’s website.
(14) Reverse engineering, decompiling, disassembling, or performing any other form of processing to replicate, disassemble, imitate, or otherwise modify the Service.
(15) Engaging in hacking activities or distributing viruses.
(16) Using automated connection programs or methods not in compliance with normal usage to cause server overload and disrupt the Company’s normal Service.
(17) Using multiple accounts to disrupt the normal operations of the Company or inconvenience other Users.
(18) Engaging in unauthorized commercial activities.
(19) Engaging in other illegal or inappropriate activities.
3.
Users must comply with applicable laws, the provisions of these Terms, usage guidelines and precautions, and notifications from the Company, and must not interfere with the Company’s operations.
4.
The Organization Administrator must conclude a contract defining the rights and obligations between the Organization Administrator and the Organization Members before providing internal services to the Organization Members, and the Company is not responsible for the content of such contracts.
5.
The Organization Administrator has the discretion to determine the access rights for Organization Members regarding their invitation to the Organization and use of the Organization within the limits permitted by the Service. The Company is not responsible for any disputes arising between the Organization Administrator and Organization Members or between the Organization Administrator and third parties due to this.
6.
The Organization Administrator, who is an Organization Members, may view and modify the Organization Members’ information through the Management Console. However, certain information designated as necessary for managing the Service, such as IDs, may not be modified, and the Company may require verification of identity to view or modify specific information.
Article 9 (Notifications to Users)
1.
The Company may notify Users through the email address or phone number (via SMS) provided during Membership application.
2.
The Company may individually notify Users through electronic devices such as smartphones, depending on the notification settings authorized by the User.
3.
For notifications to an unspecified number of Users, the Company may replace individual notifications by posting the notice on the website for at least seven days.
4.
The Organization Administrator is responsible for notifying Organization Members about matters related to the Organization’s policies as communicated by the Company to the Organization Administrator.
Article 10 (Obligations of the Company)
1.
The Company shall make its best efforts to provide continuous and stable Services as prescribed by applicable laws and these Terms.
2.
The Company shall establish a security system to protect personal information (including credit information) to ensure that Users can safely use the Service, and it shall publish and comply with its privacy policy.
Article 11 (Protection and Use of Personal Information)
1.
The Company shall comply with the Personal Information Protection Act and other relevant laws to protect the personal information of Users. The protection and use of Users’ personal information shall be governed by applicable laws and the Company’s privacy policy.
2.
If the Organization Administrator intends to collect the personal information of Organization Members in relation to the use of the Service, the Organization Administrator must obtain lawful consent for such collection. The collected personal information of Organization Members shall be owned and managed by the Organization Administrator, who is also responsible for protecting the information in accordance with relevant laws.
3.
The Company’s privacy policy does not apply to linked websites outside the official website of the Company. It is the responsibility of Users to review the privacy policies of such linked websites or third parties that provide purchased goods or services regarding their processing of personal information. The Company shall not be held liable for such practices.
4.
The Company may provide Users’ personal information to third parties within the scope permitted by law in the following cases:
(1) When requested by investigative authorities or other governmental agencies.
(2) When necessary for information protection tasks, such as verifying fraudulent activities, including violations of laws or these Terms by the User.
(3) When required by other applicable laws.
Article 12 (Limitation of Liability)
1.
The Company shall not be held liable for the provision of the Service, if it is unable to do so due to force majeure, such as natural disasters or equivalent circumstances.
2.
The Company shall not be held liable for any disruptions in the use of the Service caused by reasons attributable to the User.
3.
The Company has no obligation to monitor or assume any responsibility for the content and quality of products advertised or materials recommended by third parties through the Service screen or linked websites.
4.
The Company shall not be liable for damages arising from the following, unless due to willful misconduct or gross negligence by the Company, its employees, or agents:
(1) Damages caused by false or inaccurate status information of Users.
(2) Personal damages incurred during access to or use of the Service.
(3) Damages arising from any illegal access to or use of the server by third parties.
(4) Damages caused by any illegal interference or disruption in the transmission to or from the server by third parties.
(5) Damages caused by viruses, spyware, or other malicious programs illegally transmitted, distributed, or made distributable by third parties using the Service.
(6) Damages arising from errors, omissions, deletions, or destruction of transmitted data.
(7) Civil or criminal liabilities arising from defamation or other illegal acts that occur during interactions between Users such as verifying User information or in the course of using the Service.
5.
The Organization Administrator is responsible for controlling (adding, deleting, and modifying) the Organization Members’ data. The Company does not intervene in disputes between Users or between the Organization Administrator and Members and is not liable for damages related to such disputes. If a General Member or another Organization Member raises objections against the Company due to a dispute with the Organization Administrator, the Organization Administrator shall resolve the dispute at their own expense and responsibility, indemnify and compensate the Company for all damages incurred by the Company.
6.
When a User uses Services provided by the Company free of charge, the provisions related to withdrawal of contracts for paid Services shall not apply, and the Company shall not be liable for compensation for damages, service interruptions, SLA (Service Level Agreement), or other responsibilities concerning such free Services.
7.
The Company shall not be liable for the loss of expected profits by Users from using the Service or for damages resulting from materials obtained through the Service.
Article 13. (Service Use and Changes, etc.)
1.
The use of the Service is available 24 hours a day, 7 days a week, in principle, unless there are special business or technical issues within the Company. However, the days or times set by the Company due to regular maintenance or other necessary reasons will be excluded. The regular maintenance times will be notified on the Service provision screen.
2.
The Company may divide the Service into specific divisions and designate separate times of availability for each division. However, in such cases, the details will be notified in advance.
3.
If there are any changes in the content, usage methods, or usage times of the Service, or in cases of Service suspensions, the reasons and dates of the changes or suspensions will be publicly announced in advance for a reasonable period of time through methods that the Users can clearly notice, such as the Company’s website or an announcement screen within the Service. However, if the Service is interrupted due to reasons beyond the Company’s control, and notification is not possible, notice can be provided afterward.
4.
The Company may change or suspend all or part of the Service based on operational or technical needs, due to difficulties in providing a smooth Service due to a decrease in usage, worsening profitability, the need for transition to the next-generation Service due to technological advancements, changes in the Company’s policies regarding service provision, or other substantial reasons.
5.
The Company’ may modify, suspend, or change all or part of the free Service due to operational needs, and unless there are special provisions in relevant laws, no separate compensation will be provided to the Users.
6.
The customer service center operating hours are as follows:
Main Customer Service Center Operating Hours:
•
Outside customer service hours, inquiries are accepted at contact@classum.com, and responses will be provided in the order they are received during operating hours.
•
Weekdays, from 10:00 AM to 6:00 PM (excluding lunch hours from 12:00 PM to 1:00 PM)
Article 14. (Termination by Users)
1.
Termination by Users
(1) Users may terminate the Service Agreement at any time by notifying the Company of their intent to terminate.
(2) The Service Agreement is terminated when the Company receives the User's intent to terminate.
2.
If a User holds administrative authority over an Organization or Space, such as being an Organization Administrator, the Service Agreement can only be terminated after the User has transferred their administrative authority to a third party or is otherwise no longer in possession of such authority.
3.
Upon termination of the Service Agreement by the User, the Company shall immediately destroy the User’s personal information unless it is required to retain such information in accordance with applicable laws, the performance of obligations under these Terms, or the Company’s privacy policy.
4.
Before withdrawing or terminating the Service Agreement, the User is responsible for backing up their own data. The Company shall not be held liable for any loss of User data resulting from the User’s failure to back it up.
Article 15 (Termination by the Company)
1.
The Company may terminate the Service Agreement in the following circumstances. In such cases, the Company will notify the User of the reasons for termination via email, phone, fax, or other methods. However, the Company may provide the User with an opportunity to present their opinion on the reasons for termination in advance.
(1) If it is confirmed that there are grounds for refusal to accept the Service Agreement as set forth in Article 5, Paragraph 2.
(2) If the User infringes on the rights, reputation, credit, or other legitimate interests of the Company, other Users, or third parties.
(3) If the User violates these Terms or if other reasons for termination stipulated in these Terms occur.
(4) If the User has not used the Service for more than one year.
2.
The Service Agreement is terminated when the Company notifies the User of its intent to terminate under Paragraph 1. Such notification may be sent to the email address registered by the User.
3.
Any damages arising in connection with the termination of the Service Agreement shall be borne by the User whose Service Agreement was terminated. The Company shall bear no liability for such damages.
4.
Before the Company terminates the Service agreement, the User is responsible for backing up their own data. The Company shall not be held liable for any loss of User data resulting from the User’s failure to back it up.
Article 16 (Posts by Users, etc.)
1.
All rights and responsibilities regarding posts created by Users belong to the Users who posted them. The Company may delete any content posted or registered by a User on the Service without prior notice, if it determines that the content falls under any of the following categories. The Company shall bear no responsibility for such deletions:
(1) Content that defames or damages the reputation or credit of other Users or third parties.
(2) Content that violates public order or good morals by spreading or linking to inappropriate materials.
(3) Content that promotes illegal copying or hacking.
(4) Commercial advertisements or promotional content posted without prior approval from the Company.
(5) Content involving monetary transactions between individuals.
(6) Content deemed to be related to criminal activities.
(7) Content that infringes on copyrights or other rights of the Company or third parties.
(8) Content created by unlawfully impersonating another person's ID, name, or other information, or by unauthorized alteration of information entered by others.
(9) Content containing private political opinions or religious views that the Company deems inconsistent with the nature of the Service.
(10) Repeatedly posting the same content multiple times in violation of the purpose of posting.
(11) Content that violates the posting guidelines established by the Company or does not match the nature of the designated platfrom.
(12) Content unrelated to the products and services provided by the Company.
(13) Content that disrupts the Company's operations by presenting false information as truth or by failing to respond to the Company’s fact-checking requests more than twice.
(14) Content involving illegal materials, obscene materials, or harmful media for minors, including their posting, advertising, or linking to related websites.
(15) Content that the Company determines violates other applicable laws and regulations.
2.
If a User's post contains content that violates applicable laws such as the Personal Information Protection Act, the Information and Communications Network Act, or the Copyright Act, the rights holder may request the suspension or deletion of the post in accordance with the procedures specified by such laws, and the Company shall take necessary measures in compliance with applicable laws.
3.
Even in the absence of a rights holder's request under Paragraph 2, the Company may take temporary measures or other necessary actions against posts if there are reasonable grounds to recognize rights violations or if the posts violate the Company's policies or applicable laws.
4.
The detailed procedures under this Article shall follow the request-for-suspension process established by the Company within the scope defined by the Information and Communications Network Act and other applicable laws.
Article 17 (Types and Details of Service)
1.
The detailed information about the paid Services provided by the Company to Users can be found on the Service screen of the website. The Company provides Services according to the product selected by the User.
Article 18 (Restrictions on the Use of Service)
1.
If a User violates its obligations under these Terms or interferes with the normal operation of the Service, the Company may restrict the User's use of the Service in a graduated manner, such as issuing a warning, temporarily suspending access, or permanently terminating access.
2.
Notwithstanding Paragraph 1, in cases where a User violates applicable laws such as the Resident Registration Act (i.e., identity theft, payment fraud, or unauthorized use of phone numbers), provision of illegal programs or interference with operations in violation of the Copyright Act, illegal communication or hacking in violation of the Information and Communications Network Act, distribution of malicious programs, or exceeding access authority, the Company may immediately impose a permanent suspension of the Service. In the event of such permanent suspension, all benefits or privileges obtained through the use of the Service will be forfeited, and the Company will not provide any additional compensation.
3.
When restricting the use of the Service pursuant to this Article, the Company shall notify the User of the reason for the restriction, the type and duration of the restriction, and the process for filing an objection.
4.
The conditions and detailed provisions regarding the restrictions under this Article shall be governed by the Company's policy on restrictions.
5.
If the Company restricts the use of the Service or terminates the Agreement in accordance with this Article, the Company shall provide notice in accordance with Article 9 [Notice to Users].
6.
Users may file objections to the usage restrictions imposed under this Article through the procedures established by the Company. If the Company determines the objection to be legitimate, the Company shall immediately resume the User’s use of the Service.
Article 19 (Ownership of Rights, etc.)
1.
Copyrights and intellectual property rights related to the Service are owned by the Company, except for posts created by Users and works provided under partnership agreements.
2.
The Company holds the copyright and other intellectual property rights for all trademarks, service marks, logos, etc. related to the Service provided by the Company, including the design of the Service, texts, scripts, videos, graphics, and the inter-Member transfer function, etc. created by the Company, or the Company has the ownership right or license to use such rights pursuant to the laws of the Republic of Korea and foreign laws.
3.
Users do not gain ownership or copyrights to the Service through these Terms. Instead, the Company grants Users licenses to use the Service for obtaining information or personal purposes only.
4.
Unless explicitly permitted, Users may not use, copy, or distribute User status information obtained through the Service for commercial purposes, or replicate and distribute text, scripts, videos, graphics, or User-interactive features created by the Company.
5.
The Company grants Users only the right to use accounts, IDs, and content associated with the Service under the conditions specified by the Company. Users may not transfer, sell, pledge as collateral, or otherwise dispose of these rights.
6.
Users grant the Company a non-exclusive, irrevocable, transferable, sub-licensable, royalty-free, worldwide license to use the posts they upload or register on the Service. Accordingly, the Company may use posts created by Users free of charge and in perpetuity for purposes such as search exposure, promotion, marketing, or other materials. The Company may also modify, reproduce, and edit parts of the posts to the extent necessary. This license remains valid even if the Users terminates their Service Agreement with the Company. However, the Company will not use these posts in a manner that reveals the personal information of specific Users and will endeavor to prevent such disclosures.
Article 20 (Provision of Information and Display of Advertisement)
1.
The Company may provide various types of information to Users via email, push notifications, text messages, or other means if deemed necessary for the use of the Service, improvement of the Service, or introduction of Services targeted at Users. However, Users may refuse to receive advertising information from the Company at any time, except for transactional information and responses to customer inquiries, as permitted under applicable laws.
2.
A portion of the investment used to provide the Service to Users is funded by revenue from advertisements displayed on the Service. Users agree to the display of advertisements while using the Service.
3.
The Company assumes no responsibility for any loss or damage incurred by Users as a result of participating in promotional activities, communications, or transactions with advertisers through the Service or advertisements displayed on the Service.
Article 21 (Governing Law and Jurisdiction)
1.
The interpretation of these Terms and any disputes between the Company and Users shall be governed by the laws of the Republic of Korea.
2.
Any litigation arising between the Company and Users during the use of the Service shall fall under the jurisdiction of the court with competent authority in accordance with the Civil Procedure Act.
Appendum
These Terms shall be announced on January 7, 2025, and shall take effect on February 8, 2025.
However, for new Users who register between the date of announcement and the effective date, these Terms shall apply from the time of registration.