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In CLASSUM, you can ask questions anonymously and communicate with each other by answering questions with chat.
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Admin can see who anonymous participants are, so they can easily identify active participants.
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The AI DOT can recommend other questions with similar contexts that have been asked in the space.
1. Post a question in CLASSUM
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Enabling the Ask a question toggle in the lower right corner of the post window will change the post type to a question.
Enter the title and content → Select tags → Enable Ask a question toggle → Submit → Completed
(Image) Participant question post (real name/anonymous)
Question posts have a special interactive Curious button that is different from other posts!
If you want to receive real-time notifications for answers to other admin or participant questions, try clicking the Curious button!
Interactive buttons of question post
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All posts and comments can be edited after posting.
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Editing a Post Click More in the top right corner → Edit → Modify the content and Save.
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Editing a comment(App) : Long press on the comment → Edit → Modify the content and Save.
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Editing a comment(Web) : Move the cursor over the comment and right-click → Edit → Modify the content and resend.
2. AI DOT auto-answers your questions
① Post a question
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To receive AI DOT’s suggested answers, participants must post a question.
② Recommendations from AI DOT
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AI DOT will recommend up to 10 similar posts, including the most similar question.
③ Add comments
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You can continue to communicate with other members in the comment section below AI DOT's answers.
AI DOT 1.0
a. View AI DOT’s Recommendations
① Order
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You can view AI DOT’s recommended posts ordered by similarity or newest.
② Space name
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Displays the space name where the recommended post was created.
③ View more
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This will link to the original post and its comment.
④ Feedback
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You can give direct feedback on whether the post recommended by AI DOT is similar to the your question or not.
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You can't change the feedback once you click it, so please choose wisely.
b. View all recommended posts & move history
History
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All recommended posts by AI that you visits are listed in the History.
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You can jump from the first recommended posts that you’d viewed to the one you're reading now.
c. Suggestions for similar posts in other spaces
If you connect multiple spaces under an organization, AI DOT will analyze posts from all connected spaces, find similar posts, and make recommendations.
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You can also see posts from the spaces that you didn’t join.
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Joined space : You can comment and click reaction buttons just the same as before.
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Not joined space : You can see the posts recommended by AI DOT and see other similar posts, but you can't comment or click reaction buttons.
How to use GPT
① Posting a question
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When you post a question on CLASSUM, GPT looks for answers from all previous posts.
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Feel free to post any questions, just like asking a person.
② Recommended answer from GPT
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GPT examines posts in the space to determine if there is an answer.
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GPT can find answers from up to three posts.
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If GPT finds a post with an answer, it shows the source of the answer.
Precautions when using GPT
① Please do not enter personal information when using GPT.
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The data entered into the service is also provided to OpenAI, and is subsequently managed according to OpenAI's usage data management policy.
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To protect your personal information, please be careful not to enter any personal information when using GPT.
② Inaccurate answers may be recommended due to insufficient data.
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The GPT AI model has been trained on data up to 2021 and recommends answer found within the posts uploaded to the CLASSUM space.
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Therefore, it may recommend inaccurate answers if it cannot understand the recent Korean language expressions or if there is no answer within the posts.
③ Service usage may be restricted depending on the Open AI server status and policies.
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CLASSUM has integrated Open AI's GPT AI and the GPT server may be unstable during peak usage hours.
Please consult directly with our CLASSUM expert. We'll do our best to resolve your issue. Please consult directly with our CLASSUM expert. We’ll do our best to resolve your issue.