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How to use the Community

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1. CLASSUM Community

① Organization Home Button
You can view a list of Organizations that you have joined with your CLASSUM account, either as the Admin or the Participant.
② Click on each Organization button to check the Spaces you have joined within that Organization.
③ Move back and forth between Community, Content, Survey, Insights, and Settings.
④ Tag List
You can sort through various posts in the Community according to the tags that are set on each post!
Tags can be freely added via the ‘+’ button on the bottom right.
Tags can be newly created during the post drafting stage.
Try changing the order of tags using the ‘reorder tags’ button on the bottom right!
Tag names can be changed by clicking the (…) button next to each tag.
⑤ Post Feed
Posts that Space Members (Admin, Participants) have uploaded show up here.
Pinned posts are shown first with the rest of the posts being organized chronologically thereafter. You can choose to view only certain posts through the filter function and the search bar in the top right.
⑥ Shortcuts Section
You can connect various tools that CLASSUM has partnered with (Kahoot, Padlet, Gather) to your Space.
Other shortcuts can also be created by inputting various links.
⑦ Writing Posts
You can share your thoughts and ask questions with a single click.

2. Communicating

1) Writing Posts (Admin/Participant)

Admins and Participants can both upload posts after completing the necessary steps (writing the title/content and adding tags)
Share your thoughts or any materials that can be of use to others! Admins can organize logs of participants’ group activities or discussions via the use of various tags.
Enter Title and Content Select Appropriate Tags Upload Done!

A. Additional Functions for Admins

Pinning Posts
⇒ Space Admins can click the ‘Pin Post’ button to pin various posts.
Sending Urgent Announcements and Viewing Post Read Rate
Urgent Announcement: Click (…) → Urgent Announcement to deliver app push notifications even when the participants’ app notification settings are deactivated.
[Post Read Rate] Admins can know if participants have viewed a post!
[Renotify] With a single click, Admins can re-notify participants about announcements that have either been edited or send notifications to those that have not read the notice!
※ You can select between [Send Urgent Announcement] or [Renotify Unread] (View image below)
Post Read Rate - 1
Post Read Rate - 2
Asking Questions
Admins can upload question posts as well!
Allow participants to satisfy their curiosities ahead of time by uploading lecture-related Q&As in Community.
Enter title and content → Select appropriate tag or create a new tag → Click the three dots → Click on the ? button and the activating button → Upload Done!
Giving and Receiving Feedback
Admin can have 1-1 chats with all participants in separate spaces by activating the chatroom setting when creating a post!
Chatrooms can be used for 1-1 consultations/mentoring, individual assignment submission, and more.
Enter title and content → Select appropriate tag or create a new tag → Click the three dots → Click on the Feedback button and the activating button → Upload Done!
① All Admins in the Space can view Participant responses.
② Only the Admin who created the feedback post can view participant responses.
③ In the case of anonymous feedback, Admin cannot view real names, even when chatting with the participant.
Chatrooms are created when participants leave a response. 1-1 chats can be conducted in each chatroom.
Click Download All when using feedback posts for purposes like assignment submissions.

B. Additional Functions for Participants

Using the anonymity feature
Participants can write anonymous posts by clicking Anonymous on the top right. However, please be aware that Admins can view the real names!
All post types must have at least one tag.
(image) Writing a post as a participant (real name)
Asking Questions
The post type changes to Question once you activate the ? button on the bottom right.
Enter title and content → Select appropriate tag or create a new tag → Activate the ? button Done!
(image) Writing a question as a participant (anonymous)
Unlike other posts, Question posts have a special reaction button (Curious)! Try pressing the ‘Curious’ button to receive real-time notifications for responses to other Admin/Participant questions!
All posts/comments can be edited after being published. (However, you cannot edit the anonymous/real-name status.)
Edit Post : Click the (…) Edit Edit post and Save
Edit Comment (App) : Long press the comment Edit Comment Edit comment and repost
Edit Comment (Web) : Right-click after moving your cursor to the comment Edit Edit comment and press Enter

2) Writing Comments and Reply

Easily leave comments on all types of posts, similar to chatting on social media.
All participants have the option to write anonymous or real name comments.
Select anonymous or real name by clicking Anonymous on the top right.
You can leave replies to the comments!
1.
Right-click → Click the Reply button or
2.
Leave a reply by double-clicking
Go directly to the message you want to respond to by clicking the original message right above the reply. When there are a lot of comments and conversation topics to keep track of, use the reply function to easily move to the comments you want to view!
If you choose to upload a comment or post anonymously, a random nickname is given to you.
Edit and delete comments and replies
Mouse right-click —> Edit or delete
Will there be traces of deleted comments and comment replies?
No traces will be left for comments deleted within 10 minutes of posting. However, “an admin has deleted this comment,” will be left if a comment is deleted by admin and “this comment has been removed” will be left when comment is deleted after 10 minutes of posting.

3) Reaction Buttons

Actively interact with others via the Curious, Clap, and Like buttons.

3. Using the Tag, Search, Post Filter Functions

 Go back to CLASSUM Community

1) Using Tags

You can view posts by tag. (the # button allows you to select multiple tags at once!)
(image) Selecting multiple tags
Click the (・・・) button next to the tag to edit the tag name or delete the tag.
※ You can decorate the tag using emoticons
(image) Location of edit and delete tag buttons.
Add new categories or change the order by clicking the ‘+’ button and the reordering button on the bottom right.
※ You can decorate the tag using emoticons

2) Search Function

Try searching for the post number, content, writer, and more through the search bar! View all posts that contain the inputted keywords at once.

3) Using Post Filters

Easily view only the posts you want to see using the various filter buttons!
All Posts: View all posts in the Community.
Pinned: View only posts that have been pinned by the Space Admin.
Questions: View only Question posts that have been uploaded by participants.
Feedback: View only Feedback posts.
My Posts: Check posts that you have created.
Reaction Posts: View only posts that you have interacted with using reaction buttons (Curious, Clap, Interested).
TOP Posts: View only posts that are TOP posts in the Space.
Unsolved Posts: View only Question posts that have not been resolved yet.
Unread Posts: View only posts that you have not seen yet.

4. Other Input Functions: Equation Editors, Code Blocks, File Attachments

You can use CLASSUM’s equation editor and code blocks to freely ask and answer anything, regardless of the type of content! Use these functions when uploading all types of posts or comments!

1) Code Blocks (Programming Languages)

You can enter codes by selecting the code icon below. All programming languages are automatically detected and recognized!
You can also use the code block function to highlight content in the post that you want to emphasize.

2) Equation Editor

You can input various equations by selecting the equation icon below.
Use the equation editor with math, science, and other related subjects!
You can easily edit the equation you entered upon selection,

3) Attachments (Image, File)

Share various materials with others using the button below.
Images, videos, and files can be uploaded along with posts in the following formats:
Image ⇒ png, jpg, jpeg, heic, bmp, gif
Video ⇒ mp4, mov, wmv, avi, flv, gif, mkv, webm, vob, ogv, ogg, gifv
File Attachments ⇒ All formats
Use this feature when submitting assignments or reports!
When you have uploaded the incorrect file, refer to the following steps:
(…) on the top right → Edit Add File [Upload] or [Delete] Post
Did this answer your question? Do you still have issues? Consult with our support team. Your needs matter the most. Speak to our CLASSUM expert via 1-on-1 support
(image) Location of edit and delete tag buttons.