How to use Community

1. CLASSUM Community

① Organization Home Button
Organization Home: You can view the list of Organizations that you have joined with your CLASSUM account, either as an Admin or as a Participant.
② Click on each Organization to check all the Spaces you have joined within that Organization.
③ Move back and forth between Community, Content, Survey, Insights, and Settings.
④ Community Layout : You can choose between a card layout and a list layout for the Post view.
⑤ Tag List
You can sort through the posts by each tag.
Tags can be added by clicking the ‘+’ button on the bottom right.
Also, you can create a new tag when you are writing the post as well.
Try changing the order of tags by clicking the ‘reorder tags’ button on the bottom right.
Tag names can be changed by clicking the (…) button next to each tag.
⑥ Post Feed
Posts that Space Members (Admin, Participants) have uploaded are shown here.
Pinned posts are shown on the top.
All posts are organized in time order.
You can filter the post you want to read by using the filter or the search bar on the top right.
⑦ Shortcuts
You can connect all your favorite tools or website(link) to your Space, such as CLASSUM’s partners like Kahoot, Padlet, and Gather.
⑧ Posts
You can share your thoughts and ask questions with a single click.
⑨ Text Editor
In community posts and comments, you can use Text Editor features like bold text, bullet points, and numbered lists to format your text.

2. Asking Questions

Activate the Ask a question button in the bottom-right corner to change the post type to a question.
Enter the title and content → Select or enter the relevant tags → Activate the Ask a Question button → Post → Complete.
For a Question post, there is a special interactive button (I'm curious too) that is different from other posts! If you want to receive real-time notifications of answers to other administrator/participant questions, try clicking the "I'm curious too" button!
All posts/comments can be edited after being published. (However, you cannot edit the anonymous/real-name status.)
Edit Post : Click the (…) → Edit → Edit post and Save
Edit Comment (App) : Long press the comment → Edit Comment → Edit comment and repost
Edit Comment (Web) : Right-click after moving your cursor to the comment → Edit → Edit comment and press Enter

3. Writing Comments and Reply

At CLASSUM, administrators and participants can communicate through comment chats
Shall we go and find out how to write comments and replies?

a. Writing Comment

Easily leave comments on all types of posts, similar to chatting on social media.
All participants have the option to write anonymous or real name comments.
Select anonymous or real name by clicking Anonymous on the top right.

b. Writing Reply

You can leave replies to the comments!
Right-click → Click the Reply button or
Leave a reply by double-clicking
Go directly to the message you want to respond to by clicking the original message right above the reply. When there are a lot of comments and conversation topics to keep track of, use the reply function to easily move to the comments you want to view!
If you choose to upload a comment or post anonymously, a random nickname is given to you.
Will there be traces of deleted comments and comment replies?
No traces will be left for comments deleted within 10 minutes of posting. However, “an admin has deleted this comment,” will be left if a comment is deleted by admin and “this comment has been removed” will be left when comment is deleted after 10 minutes of posting.

4. Reaction Buttons

There are various communication buttons in Klasm!
Shall we take a look at them one by one?

a. Likes

Try reacting to the comment by clicking the like button () next to it!

b. Clap

There is a clap button for each post. If you find the content informative, please click the clap button to express your appreciation!

c. Curious

Did you also have a question that another participant asked?
In the question post, there is a special interaction button (Curious) available.
With just one click of the button, you can easily receive notifications for answers to questions posted by other participants
Questions that receive a lot of clicks on the I'm also curious button are promoted to popular questions. Post questions on ClaSSum that other participants may also be curious about!

d. Interested

Is there a post where you want to receive real-time comment notifications, such as discussion, announcements, and assignment?
Other posts have an "interested" button besides questions.
Receive answer notifications in real-time with just one click of a button

4. Attachments (Image, File)

When writing a post, you can use the ⊕ button below to share various materials with others.
When writing a comment, you can also attach various files by selecting the ⊕ button.
Images, videos, and files can be uploaded along with posts in the following formats:
Supported Files:
Image ⇒ png, jpg, jpeg, heic, bmp, gif
Video ⇒ mp4, mov, wmv, avi, flv, gif, mkv, webm, vob, ogv, ogg, gifv
File Attachments ⇒ All formats
Use this feature when submitting assignments or reports!
When you have uploaded the incorrect file, follow this steps:
(…) on the top right → Edit → Add File [Upload] or [Delete] → Post

5. One-on-one chat with Administrator

On the CLASSUM feedback post, you can have a 1:1 chat with the administrator.
Through the comments on the feedback post set up by the administrator,
you can ask the administrator personal questions that are difficult to ask in the community or
carry out activities such as 1:1 counseling, assignment submission and more on the feedback post.

a. What is Feedback?

Feedback posts are created by administrators to communicate with participants one-to-one.
The communication here will not be disclosed to the CLASSUM participants.
Therefore, administrators can encourage you to ask personal questions that you may find difficult to share, or to engage in activities such as one-on-one consultations or submitting assignments.
Leave a comment for the administrator in the feedback post now!

b. Real name and anonymous feedback

① Real-name feedback: When you write a comment here, it is automatically processed with your real name. Administrators can open a chat room first and have a 1:1 chat with participants who want to communicate. Administrators usually use this feature for activities such as 1:1 counseling and submitting assignments.
② Anonymous Feedback: If you write a comment here, it will automatically be anonymized! In anonymous feedback posts, even the administrators cannot see the real names of the participants. The administrators cannot even initiate a conversation. This is a method usually used by administrators to gather opinions anonymously, such as course evaluations or simple chats.

6. Code, Equation Editor

You can use CLASSUM’s equation editor and code blocks to ask and answer coding or math questions freely. No more screen captures or uploading pictures of your handwriting.

a. Code Blocks (Programming Languages)

You can enter codes by selecting the code icon below. All programming languages are automatically detected and recognized!
You can also use the code block function to highlight content in the post that you would like to emphasize.

b. Equation Editor

You can add various equations by selecting the equation icon below.
Use the equation editor for math, science, machine learning, and other related topics!
You can easily edit the equation you entered upon selection.
Did this answer your question? Do you still have issues? Consult with our support team. Your needs matter the most. Speak to our CLASSUM expert via 1-on-1 support